CNME Editor Mark Forker spoke to Ahmad Dorra, CX Solutions Lead – Middle East, Africa & Turkey at Avaya, to learn more about how they are leveraging Gen AI to enhance their CX offering, the commonalties of challenges facing businesses embarking upon digital transformation – and the importance of the KSA marketplace for the global unified communications leader. Ahmad Dorra is one of the region’s leading lights when it comes to customer experience. Dorra has been with Avaya for 16 years, and has seen some changes during his time at the global CX leader, but there’s no doubting the fact …
“Innovation is in our DNA, and that is what really sets us apart from legacy vendors” – Ahmed El Hamouly, Boomi
CNME Editor Mark Forker spoke to Ahmed El Hamouly, Head of META at Boomi, to find out more about how its agnostic cloud-native platform is built to scale, how the global intelligent integration and automation leader leverages its technologies to radically simplify the complexity of enterprise software – and how its Boomi AI is enhancing data transparency and security for its users. Boomi is regarded by many industry analysts as one of the leading players globally when it comes to intelligent integration and automation. Can you provide our readers with a broader overview of the Boomi business model? In short, …
“My long-term aspiration and ambition for IFS is for us to dominate asset and service” – Mark Moffat
Mark Moffat, CEO at IFS spoke exclusively to CNME Editor Mark Forker about his desire for IFS to be the market incumbent in asset and service management, how its ability to be industry specific differentiates them in what is a saturated marketplace – and how its ability to help their customers redefine productivity, outperform their competition and help them overcome any problem is why the company will hit $1bn in ARR by the end of 2024. Mark Moffat has enjoyed a storied and distinguished career to date in the global technology ecosystem. He spent the vast majority of his career …
BeyondTrust report shows elevation of privilege remains the No.1 vulnerability
BeyondTrust, the worldwide leader in intelligent identity and access security, has announced the release of the 2024 Microsoft Vulnerabilities Report. Produced annually by BeyondTrust, this report analyzes data from security bulletins publicly issued by Microsoft throughout the previous year and provides valuable information to help organizations understand, identify, and address the risks within their Microsoft ecosystems. Each Microsoft Security Bulletin is comprised of one or more vulnerabilities, which apply to one or more Microsoft products. Microsoft typically groups vulnerabilities into these main categories: Remote Code Execution (RCE), Elevation of Privilege (EoP), Information Disclosure, Denial of Service (DDoS), Spoofing, Tampering, and Security …
Cybercriminals Exploiting New Industry Vulnerabilities 43% Faster than 1H 202: Fortinet
FortiGuard Labs’ 2H 2023 Global Threat Landscape Report highlights the need for vendors to adhere to vulnerability disclosure best practices and for organizations to improve cyber hygiene and patch management. Fortinet, the global cybersecurity leader driving the convergence of networking and security, has announced the release of the FortiGuard Labs 2H 2023 Global Threat Landscape Report. The latest semiannual report is a snapshot of the active threat landscape and highlights trends from July to December of 2023, including analysis on the speed with which cyber attackers are capitalizing on newly identified exploits from across the cybersecurity industry and the rise of …
Nutanix study finds IT investment focused on AI, ransomware protection, and operational efficiency
Hybrid multicloud deployments expected to increase fourfold over the next three years to help unlock efficiency, security, and innovation.
Blockchain leader Chainalysis establishes Regional HQ in Dubai
Chainalysis, the blockchain intelligence platform, has inaugurated its headquarters for Southern Europe, Middle East, Central Asia, and Africa in Dubai. This move follows three years of exponential growth in the region for the company, as it has established itself as the leading provider of crypto investigation, Web3 growth, and crypto risk solutions to government and private sector entities. Chainalysis provides data, software, services, and research to government agencies, virtual asset service providers, financial institutions, and insurance and cybersecurity companies in over 70 countries. The company’s data has helped solve some of the world’s most high-profile criminal cases involving North Korean …
READ MORE: https://www.tahawultech.com/news/blockchain-leader-chainalysis-establishes-regional-hq-in-dubai/
Cisco appoints David Meads as Vice-President for their Middle East operations
Cisco has announced that it has appointed David Meads as Vice President for the Middle East, Africa, Romania, and Commonwealth of Independent States (CIS). He succeeds Reem Asaad who drove Cisco’s business in the region for more than four years. In this role, Meads will be responsible for Cisco’s strategy and commercial operations, with a focus on empowering customers and partners to harness the full potential of digital technologies for economic growth and societal benefit. He will continue in his current capacity as Chief Executive of Cisco in the UK and Ireland until the end of Cisco’s fiscal year (July …
“We’re unveiling incredible innovations that will put AI to work for people” Bill McDermott – ServiceNow
ServiceNow the AI platform for business transformation, kicked off its annual Knowledge conference in Las Vegas with innovations designed to power AI‑driven transformation for enterprises everywhere. The company announced new generative AI (GenAI) capabilities in Now Assist that help supercharge productivity, accelerate cost savings, and empower customers and employees to innovate at scale; new, purpose‑built automation solutions for the Now Platform that unify experiences across the enterprise; and expanded strategic partnerships that aim to deliver new solutions and expertise to accelerate customer value and opportunity. These announcements come just over a week after ServiceNow reported another quarter of strong outperformance …
Former CNN anchor Bianca Nobilo appointed Head of External Affairs at IFS
IFS, the fastest growing cloud enterprise software company in the world, has appointed former CNN News Anchor & Correspondent Bianca …
tahawultech.com | Middle East Technology News, Enterprise IT, Channel News, Cybersecurity, Dubai Tech, Information Technology, Event Analysis, IT Features 